FAQs

The maximum number of guests is eight (8).

Villa Aura has 2 King size beds and 2 Queen size beds.

The minimum stay is three (3) nights. Holiday season minimum stay range from four (4) nights to seven (7) nights, dependent on the holiday. Please thoroughly review our Rental Policy for additional details and sign the Liability Waiver.

Check in is at 3:00 pm and check out is at 11:00 am. A late checkout can be requested in advance, but depends on the time and day of our next guest check-in. Our property manager is available to greet you and assist with any issues during your stay with us.

All cancellations must be received in writing to visitvillaaura@gmail.com and will be processed from receipt of notice.

For a full refund of accommodation fees, cancellation must be made within fourteen (14) full days of booking. For a 50% refund of accommodation fees, cancellation must be made within forty-eight (48) hours prior to local check-in time (3:00 PM on the day of check-in). Please thoroughly review our Rental Policy for additional details.

There are 2 main international airports on the island - Sangster International Airport in Montego Bay (MBJ) and Norman Manley International Airport in Kingston (KIN). We highly recommend flying into Montego Bay where the travel is 90 minutes to 120 minutes, depending on traffic and road conditions.

We provide referrals for certified drivers who we trust so you can organize the options that best suits your needs and budget. Alternatively, you could rent a vehicle. There are several reputable vehicle rental companies with kiosks at the airport.

Villa Aura is a short walk to the beach, enjoy private access to the beautiful beach (without having to leave the community).

Natural attractions, such as the Great Morass, Bamboo Alley, YS Falls, Black River and the beautiful beaches make for a perfect vacation location far from the crowds of Negril. Here are some of our recommendations: Black River Safari, Appleton Estate Historical Rum Tour, Reggae Sunset Catamaran Cruise, Mayfield Falls River Walk, Pelican Bar, Lovers Leap, and Rick's Cafe Sunset Experience.

In consideration of all guests, pets are not permitted in the Villa. Evidence of violation of our pet-free policy will result in a charge of $300 per day in addition to extra cleaning and damage fees.